Privacy Policy
Information We Collect
We collect and process the following types of information:
- User authentication and account information
- Connection credentials for authorized data sources
- Document metadata and content from connected storage systems
- Search queries and interaction patterns
- System logs and technical information
How We Use Your Information
We use the collected information to:
- Index and process your organization's documents
- Generate and maintain vector embeddings
- Provide accurate search results and knowledge retrieval
- Maintain system security and performance
- Process documents through third-party AI services to generate insights
- Debug and optimize platform functionality
Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for data in transit
- Secure storage of access credentials
- Regular security audits and updates
- Optional on-premises deployment for complete data control
- Isolated vector database instances per customer
While we maintain high security standards, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but commit to promptly notify you of any security incidents.
Data Retention
We retain your data only as long as necessary to provide our services. Upon service termination, we will:
- Remove all indexed content and vector embeddings
- Delete stored credentials and access tokens
- Provide data export options upon request
Third-Party AI Services
We utilize external AI services to process your documents and generate insights. When using these services:
- Document content is transmitted to our AI service providers for processing
- We ensure our providers maintain strict data privacy and security standards
- Processing is temporary and providers do not retain your data for training
- All communication with AI services is encrypted end-to-end
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
kissoumfares@gmail.com