Privacy Policy

Welcome to Aaql. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI copilot for pre-sales teams.

Information We Collect

We collect and process the following types of information:

• User Information: Name, email, and other account details you provide during signup.
• Connection Credentials: Securely stored authentication tokens for the third-party data sources you connect to Aaql (e.g., Confluence, Slack, GitHub).
• Knowledge Source Content: We process the content from your connected sources to build a searchable knowledge base. This includes documents, messages, and code.
• Usage Data: We collect information about how you interact with our service, such as search queries and features used, to improve our product.

How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Aaql service.
• Index your knowledge sources to provide fast and accurate answers.
• Personalize your experience.
• Communicate with you about your account and our services.
• Ensure the security and integrity of our platform.

Data Security

We implement industry-standard security measures to protect your data, including end-to-end encryption for data in transit and at rest, secure storage of credentials, and regular security audits. Your data is isolated and never used to train models for other customers.

Data Retention

We retain your data only as long as necessary to provide our services. When you disconnect a data source or terminate your account, all associated content and credentials are permanently deleted from our systems.

Third-Party AI Services

We utilize external, state-of-the-art AI services to power our question-answering capabilities. We have strict data processing agreements with these providers, and they do not store your data or use it for training their models. All data is processed ephemerally.