Terms of Service

1. Service Description

Our platform provides AI-powered knowledge management services, including:

Document indexing and processing
Vector database management
Natural language search capabilities
Integration with various data sources
On-premises and cloud deployment options

2. User Responsibilities

By using our services, you agree to:

Maintain the security of your account credentials
Ensure proper authorization for all connected data sources
Comply with applicable data protection regulations
Not attempt to reverse engineer the system
Not exceed usage quotas or API rate limits

3. Data Usage Rights

You retain all rights to your data. By using our service, you grant us the necessary permissions to:

Process and index your documents
Generate and store vector embeddings
Cache data for performance optimization
Create system backups

4. Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. We reserve the right to:

Perform scheduled maintenance
Update system components and models
Modify features and functionality
Suspend service for policy violations

5. Liability Limitations

Our service is provided "as is." We are not liable for:

Accuracy of AI-generated responses
Data loss or corruption during processing
Service interruptions or downtime
Third-party integration issues
Consequential damages or lost profits

6. Termination

We reserve the right to terminate service for:

Violation of these terms
Unauthorized access attempts
Non-payment of fees
Excessive resource usage

7. Changes to Terms

We may modify these terms at any time. Continued use of the service constitutes acceptance of updated terms. Major changes will be communicated via email.

Contact

For questions about these terms, please contact us at:
w.mostefaoui@outlook.fr